by Mark Monlux, markmonlux.com
Dear Mark,
I don't have a written agreement with my client. I've done the job and now my client won't pay me what they owe me, what do I do?
Signed,
Contractless in Seattle
.
_________________________________________________________________
.
Dear
Contractless,
1.
Never, ever again, work without
a contract. The reasons
are long and many but very
quickly it is like trying
to build a house without
a blueprint. Without a blueprint
anyone is bound to have trouble
from the get go. Treat a
contract the same way an
architect treats a blueprint.
Use it to define the project and schedules of work and payment. Having a contract in place will solve almost all potential problems you might have with a project because there is a solid game plan in play. Contracts are NOT scary. They are common everyday things.
You sign one when you get the oil changed or when the fridge is repaired. Even a credit card purchase is a basic contract. Question, define, and sign before you begin any project.
(Contracts can be found in the Graphic Artists Guild's Pricing and Ethical Guideline Handbook.)
2. File for copyright immediately. Chances are if you discounted the merits of a contract you have discounted the merits of protecting your work by filing for copyright. Again, the reasons for copyright and many and numerous. But first and foremost it is an action of protection which is readily and affordable available to you. All your work, at all times, should be filed for copyright as part of the project process.
3. Invoice the client. The main thing here is money. You want to get paid. Send an invoice detailing the work you have completed as a service. Then follow up in 30 days (and I do mean within 30 days, not 30 day-ish) with a late payment notice. After 90 days the client should have from you an invoice, a late payment notice and a second late payment notice.
The last notice should say that you are going to pursue legal recourse. You have now established for the courts that you have given both adequate and regular notice to the client to have them pay you for your service. Do this via hard copy snail mail.
4. File for small claims. (This is a separate article onto itself.)
5. See if you can reach a settlement. Again, the main thing here is that it is all about the money. You have to get past the he-said she-said thing. It is NOT productive.
Going to court is not productive, it takes time from your work schedule (where you can be making money), and there will be lawyer fees (more money). You have to re-access your profit margin and if you have to cut a deal.
Odds are that miscommunication got you into this mess and communication will get you out of it. Keep a level and cool head in your discussions and work toward the goal of being paid; NOT proving your point, and you will be one step ahead of the game.
If a client pays you in part or in full, it is an affirmation of your contract. If, as in this case, you do not have a contract, the invoice you have sent them will serve as the contract. (Thus, your invoice should reflect terms of license. ei: quantity, area distributed, time period, etc.). They payment is an agreement to that contract.
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